Make Content Marketing Matter: Put Your Story to Work

bigbangWhat is content marketing? 

It’s a transaction ― fueled by the powerful intention to grow and expand your business.  It’s serving up delicious, enticing, seductive information to your prospects (and suspects) in exchange for their glorious attention and response. You give away something of value to build a relationship that will ultimately lead to something meaningful ― engagement, trust, loyalty, revenue and product/service evangelism.

The concept is not new, but the media models have morphed and changed over the years. Heck, maybe it’s the oldest profession. But today, managing the whole process is a bit trickier. We are our own networks. It’s a potent concept when you stop and think about it.

We can produce our own universes, but there are challenges. We’re concerned with integration, relevance, distribution management and analytics.  The secret sauce is in your story ― communicating your value effectively and persuasively. And it all starts with your website.

It’s all about the Blog

This is your publisher. I know it takes care and feeding, but it’s worth the effort. The blog is still the easiest way to connect with your audience and establish thought leadership in your space.  Actually, it’s less about “thought leadership” these days ― and more about delivering content worth consuming ― content that teaches something new, entertains, and provides a compelling reason to act.  The media may vary, but the blog gives you the framework. Experiment with video, infographics, whitepapers and e-books. Test, test and test some more.  Orchestrate the primary elements:

  • Video
  • Landing Pages/Email
  • Social Media

And You Gotta Have a Plan . . .

  1.  Define your Decision Makers and Brand Personas

Who makes the buying decisions? Who gets involved and when? Where do they live online? You don’t have to get too targeted in creating specific content for each stakeholder, but clearly identify “product champions” ― and then guide them step by step through the consensus-creation process.

  1. Articulate Your Key Objectives: Start with the basics, build and quantify.

Objectives might include:

  • Generating interest in your products ― and qualified leads.
  • Establishing yourself as an expert and preferred solution provider in a given vertical market.
  • Generating sales. (online or direct)
  1. Set Specific Goals: What are your key metrics and priorities ― long and short-term?
  • Organic traffic
  • Newsletter sign-ups
  • Leads
  • Qualified leads
  • Donations
  • Sales
  1. Create Your Content Strategy

Build a formal six-month, integrated content calendar creating relevant messaging that cultivates each one of your priority vertical segment.

  • Case Studies and Success Stories ― Highlight solutions and wins using video, blog articles and press releases that can extend your stories even further to third-party websites.
  • Guides and Tutorials — Guides do not have to be 100-page e-books. Give tips or easy how-tos.
  • Webinars ― Attract decision makers who are interested in learning from other industry leaders. Then, create a case studies or white papers from the webinar ― extending the life of your content and providing more opportunities for engagement.
  •  E-books and Whitepapers ― This is where we can get meaty ― really dig into topics and establish your firm as the expert or solution. This can drive lead capture from download requests and provide insight into particular areas of interest.
  • Infographics creatively visualize facts and figures and are highly shareable online.  http://piktochart.com/ https://infogr.am/ are sites that help facilitate creation.
  1. Promote 
  • Grow Your Opt-In Email List ― Add a sign-up widget to your website. http://optinagent.com/ Put a sign up form at the bottom of each blog post.
  • Enhance Social Media Engagement ― Optimize social media where appropriate – integrating Facebook, Twitter, LinkedIn, YouTube, and Instagram, particularly for events — to drive engagement and enhance brand affinity with specific content deliverables.

Finally, connect the dots on all marketing initiatives (print, web, and multimedia) across owned, earned, paid and shared media streams ― to optimize conversions and KPIs. And build necessary resources to execute. Build relationships, not links. Make it matter. Make it count ― with rich, relevant, timely, thoughtful content. Early and often.

Are you ready to tell your story?

Creating Compelling Content 101

Yes, it’s a common lament.  I hear this wistful question almost daily. What should I blog about?  What do I have to say? Well, the answer to that question is “plenty.”  The biggest challenge is editing — prioritizing and redefining what makes sense within the context of your brand and your audience engagement strategy.  I recently stumbled across this infographic on the Copyblogger by Danny Iny.  It’s called “22 Ways to Create Compelling Content When You Don’t Have a Clue.”  Love the whimsy of the infographic format as a idea generator. Take a gander. Bet you will be creating in no time!

22-content-suggestions-for-blogs

Are You Content?

let goIt’s hard to believe I started writing this blog  five years ago. Seems like five months in many ways—and yet, so much has changed and at breakneck speed.  The trailblazers along the social-media super highway—accelerators such as Chris Brogan, Brian Solis, Beth Kanter and Clay Shirky—continue to inspire and challenge my thinking as they constantly reinvent, re-calibrate and re-conceptualize their own approaches to social media, their audiences, the web and their own livelihoods. It is, indeed, an ever-changing frontier out there . . .well, out here, as well.

Where are we five years later? Where am I? Good question.

I suspect I am inordinately philosophical as I review the past five years today. Such monumental milestones. Such enormous challenges. Such “opportunities for growth.” “What doesn’t kill you will make you stronger.” Kelly Clarkson? Well, I believe Friedrich Nietzsche said it first.

Having just returned from another day of waiting in the hospital to hear news about a gravely ill parent, I am considering the past five years even more pensively.  Just moments ago, I was straightening the few sparse gray hairs dancing across my emaciated father’s damp, ashen forehead as I watched him fight for every shallow breath.

The weight of the past few years as a single mom has been palpable —encompassing my mother’s death a year a half ago after complications from a massive stroke—as well as other daunting challenges.  Let’s just say, life has been messy. However, thank goodness, the learning has been rich and the clarity gleaming beyond the fog. Fortunately, I have been open to it. Not just about the social media stuff, mind you—but most everything, really— life, love, the way I tick, and  my relationship to all of it—media, circumstances, feelings, places, people . . . That’s the good part.

“I am convinced that life is 10% what happens to me

and 90% how I react to it.” 

― Charles R. Swindoll

This awareness is informing my writing, as well. Hence, I have arrived at this very blog post. In fact, I now think our relationship to our content is probably more important than the content itself.  In this new media, mega-sphere world, we have admittedly become obsessed with our gadgets—with the act of communicating. As Sherry Turkle says in Alone Together, we are too busy communicating to really connect.

Ironically, we began this social journey with rabid focus on the technology—the latest whiz-bang toy du jour. What will we do with Twitter? Instagram? Yada? Yada? Then, we moved to “content marketing.” We’re all about the content. The what. Serve it up in giant scoops of frothy, delicious digital goodness—early and often to satisfy Google’s ravenous, insatiable appetites. Businesses and thought leaders have been maniacal about producing “the right content” with the right words at the right time. SEO-yea!  Maximizing, masticating and matriculating . . .

But, now, I think it’s really and truly about relating.  Getting to the heart of the matter, right?  Who are we? What are we about?  Not another refill of the cloying Kool-Aid. After all, what does really matter?

Am I conscious? Am I present?  Am I paying attention? No more facade, thank you.

What does this mean to our marketing plans? Not sure. And more important, what does this mean to our relationships—whether they are with friends, romantic partners, business partners, parents, children, subordinates, siblings, superiors, colleagues, employees, customers, shareholders, vendors, service technicians, teachers, neighbors, customers, students, etc.  . . . or the person behind us in line at Target? Anyone.  You? It means being fully present, in the present—in the relationship.  (And I don’t mean with your phone, but that’s another post.) In fact, the truth is there will come time when . . .

The words don’t matter, because we cannot hear them.

The affectations, witty banter and posh color choices don’t matter, because we cannot see them.

And what matters is simply spirit—being there.

Life coach Martha Beck says, “Little miracles begin happening to you whenever you turn toward your right life – even if it’s in the middle of the muck and mire. Small miracles turn into big ones.” We just need to pay attention.

So, once again, I ask the question, are you content?